Stacy James

Quality Manager @Shawmut Corporation

Burlington, NC, US

Responsible for setting overall strategy for quality and improvement initiatives. Identifies opportunities to develop, implement, and monitor policies and procedures to ensure compliance with customer, internal and supplier quality goals. Works closely with plant leadership to establish and manage KPI’s to meet company goals. Leads continuous improvement initiatives to reduce work loss. Facilitates small-group, employee-led problem-solving teams to address internal/external concerns. Monitors customer scorecards to identify key areas impacting customer satisfaction and ways to improve. Audits quality procedures to evaluate materials, products, processes, and systems in relation to company and customer specifications. Works with suppliers to create PPAP packages and APQP documentation. Leads new product launch activities to ensure launched with minimal risk. Ensures product qualifications by suppliers are adequate and meet all requirements. Manages quality team to investigate root cause and to implement effective corrective actions. Active and ongoing use of PFMEAs to drive process improvement internally and through supply chain. Monitors controlled documents for compliance with company, customer, and industry standards. Management Representative for ISO 9001:2015 and 14001:2015 certifications for the plant. Plant Product Safety & Conformity Representative (PSCR).

Central Michigan University

Master of Science - MS, Business Administration and Management, General

North Carolina Agricultural and Technical State University

Bachelor of Science - BS, Industrial Engineering