Stacy Harris
Strategic Client Executive @UnitedHealth Group
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WORK HISTORY
Strategic Client Executive @UnitedHealth Group
Responsibilities include:Accountable for customer (employer) loyalty and satisfaction, as measured by survey results and persistency- Establish, cultivate and manage the customer relationship at multiple levels, serving as a healthcare consultant and trusted business advisor to this customer- Establish, cultivate and manage relationships with consultants and brokers, recognizing the value they bring to our customer- Create the strategic retention and growth plan for assigned customer, documenting and maintaining the plan within the formal Strategic Account Plan tool- Strategically plan, negotiate and influence the interactions and relationships with customer, their broker/consultant and internal team members to achieve strategic account goals- Responsible for value delivery to customer including plan performance, account management and service results- Develop and maintain a detailed knowledge base of assigned customer, beyond the traditional healthcare-focused information/knowledge, to become an extension of the customer\'s business- Facilitate the lifecycle of the customer relationship from RFP to renewal- Clearly demonstrate the value propositions for specialty and ancillary business to improve customer growth and retention.
EDUCATION
College of Charleston
B.S., Business Administration
Darla Moore School of Business at the University of South Carolina
Master of Human Resources (MHR), Human Resources
SKILLS
ABOUT STACY HARRIS
Eastman\'s HR Leadership Development Program (HRLDP); Staffing Representative - Recruiter, Employee Benefits RepresentativeSpecialties: Recruiting, Data Analysis, Vendor Relations, Communications, Benefits Plan Design, Benefits Enrollment Planning
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