Stacy Cruze
Customer Success Manager at FourKites
- Role
- Customer Success Manager at FourKites, Inc.
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Stacy Cruze
I’m a results-driven supply chain professional with experience managing complex logistics operations, optimizing processes, and driving performance improvements across high-volume distribution networks. In my current role as Lead Logistics Analyst at Flexe, I oversee top-billing accounts, mentor analysts, and collaborate across teams to improve operational KPIs and strengthen client relationships. Whether managing large-scale fulfillment operations or troubleshooting high-risk accounts, I focus on delivering solutions that enhance efficiency and client satisfaction. With a background in eCommerce logistics, production planning, and operations supervision, I bring both strategic insight and hands-on leadership to every challenge. I’m passionate about process improvement, team development, and finding innovative ways to improve supply chain performance. Let’s connect to talk logistics, operations strategy, or opportunities in the field.
Experience
Customer Success Manager
Nov 2025 — Present
Education
University of Dayton
Bachelor's degree, Operations and Supply Chain Management and Entrepreneurship
2014 — 2018
Skills
- Customer Service
- Microsoft Word
- Operations Management
- Teamwork
- Powerpoint
- Event Planning
- Social Media
- Leadership
- Data Analysis
- Time Management
- Microsoft Office
- Public Speaking
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