Stacy Crain
Senior Technical Writer @Eagle Eye Networks
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WORK HISTORY
Senior Technical Writer @Eagle Eye Networks
Austin, TX, US
Develop and maintain online GitHub/Markdown help system, quick start guides, and user guides for a video security software platform and associated security hardware. Created custom templates in Adobe FrameMaker for online and printed documents. Create and edit customer-facing application notes, specification sheets, conference materials, and other collateral in collaboration with on-site and remote SMEs and with multi-departmental stakeholders.Work closely with software, product management, and customer support teams in an Agile development environment to address customer issues and update online documentation.Mentored a junior-level technical writer in Adobe FrameMaker and help system deployment.
EDUCATION
The University of Texas at Austin
Bachelor's Degree, English
Texas Tech University
Bachelor's Degree, Biology/Biological Sciences, General
The University of Texas at Austin
Master of Science (M.S.), Information Studies
SKILLS
ABOUT STACY CRAIN
Experienced Senior Technical Writer with a demonstrated history of working in the…
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