Stacie Purcell
Fraud Solutions Executive at Key Bank
- Role
- Fraud Solutions Executive at KeyBank
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Stacie Purcell
Serving as KeyBank’s Fraud Solutions Executive, I have accountability for Issues and Change Management, Operational Excellence, Client and Teammate Excellence and Fraud Policy. Prior to moving over to KeyBank in 2024, I served in multiple leadership roles at Citibank during my ten year tenure with the firm including Director of First Party Fraud Abuse, Head of US Consumer and Commercial Bank Fraud Policy, and Head of Authentication Strategy for Citibank North America (Retail Bank, Citi Retail Cards and Citi Branded Cards).My previous work experience includes 15 years with Wells Fargo working in fraud prevention and process management roles supporting multiple divisions and lines of business within the corporation. While at Wells Fargo, I developed a broad base of knowledge related to Fraud Prevention, Strategy and Claims for a wide range of products that cross over multiple lines of business.Areas of Expertise- Mule Strategy and Detection- Acquisitions Strategy - New Account Fraud- Deposit Fraud Strategy- Issues Management- Regulatory Review Response - Multi-Channel Authentication Strategy/Policy- Check Fraud Prevention/Strategy- Debit/Credit Card Fraud - Account Takeover Strategy- Online Fraud: Retail/Wholesale/Treasury- Payments Fraud - Consumer, Small Business and Commercial Banking
Experience
Fraud Solutions Executive
Nov 2024 — Present · US
Education
Auburn University
Bachelor of Arts (B.A.), Political Science
1995 — 1997
University of North Carolina at Charlotte
Master of Arts in Teaching
2010 — 2014
East Tennessee State University
BS, Political Science/Criminal Justice
1997 — 2000
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