Staci Chen
Chief of Staff & Strategy Manager @Ratepay
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WORK HISTORY
Chief of Staff & Strategy Manager @Ratepay
Berlin, DE
EDUCATION
The School of UX
Certification
Cornell University
Bachelor of Science
SKILLS
ABOUT STACI CHEN
As a professional generalist, I thrive at the intersection of strategy, people, and operations. My work revolves around helping ambitious companies and teams succeed - not just by solving problems, but by anticipating them and implementing learnings. What am I most proud of? Being the person leaders rely on. Whether it’s jumping in to fill gaps, bringing multi-disciplinary teams together, or sparring on sensitive topics, I thrive when the job-to-be-done is to make other people’s lives easier and businesses more effective. My career has spanned global hospitality operations, tech startups, and consulting, shaping me into an adaptable, empathetic, and growth-oriented partner. I work best in fast-moving, high-trust environments where leaders need a strategic operator to bring clarity to complexity and momentum to execution. Beyond my professional work, I mentor emerging leaders, run community workshops, and volunteer for organizations supporting minority groups. I love building connections, sharing knowledge, and empowering others to navigate their own career paths - let’s chat!
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