Stacey Smith

Director, Digital Experience @American Express Global Business Travel

Chicago, IL, US

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

Reveal Contact Details

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WORK HISTORY

Sep 2024 — Present

Director, Digital Experience @American Express Global Business Travel

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EDUCATION

N/A

Southern New Hampshire University

Bachelor of Arts - BA, Forensic Psychology

SKILLS

SemMulti-Channel MarketingCrmOnline MarketingAdobe Creative SuiteSEOLanding Page OptimizationDoubleclick for PublishersLead GenerationContent ManagementMobile MarketingMarketing CommunicationsDreamweaverOnline PublishingContent MarketingContent WritingWeb AnalyticsIntegrated MarketingSocial MediaDemand GenerationMobile ContentMobile AdvertisingUser ExperienceContent StrategyMarketing StrategyDigital MarketingWeb Content ManagementTeam LeadershipHtmlAnalyticsWebsite RedesignE-CommerceEmail MarketingManagementSocial Media MarketingB2bMicrosoft OfficeOnline AdvertisingWeb Project ManagementDigital Strategy

ABOUT STACEY SMITH

Data-driven leader specializing in technical web operations, SaaS, B2B content and e-commerce. Proven expertise in leading cross-functional teams and managing large-scale web projects with a hands-on approach to coaching and team development. CMS platform owner (Drupal, Adobe Experience Manager, WordPress), data privacy, and consent management (OneTrust, CookieBot). Strong agile background: Professional Scrum Product Owner (PSPO), Certified Scrum Master (CSM), Professional Scrum Master (PSM-I). CORE COMPETENCIESDigital Operations | Web Content Management Systems | Agile | Scrum Master | Product Owner | Analytics | Privacy Management | eCommerceAnalytics: Google Analytics (GAIQ-Certified), Adobe Analytics, Coremetrics, TableauCollaboration: Jira, Confluence, SmartSheet, SharePoint, Basecamp, Microsoft Teams, Slack, TrelloDigital Content Management: Adobe Experience Manager (AEM), Drupal, WordPress Adobe Creative Suite, HTML/CSS, HotJar, OptimizelyOffice Productivity: Microsoft Office 365, Google Workspace (G-Suite)

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