Stacey Roske

About Stacey Roske

With over 20 years of experience in project management, enterprise systems support, and release coordination, I focus on delivering reliable, large-scale technology solutions that improve operations and customer experience. I have worked across the transportation, travel, and digital sectors, where I have led important initiatives, supported high-availability systems, and built strong working relationships with technical and business teams. I take a structured, detail-oriented approach to my work, while also being flexible and supportive in fast-paced environments: Proven expertise in release management, QA oversight, and enterprise-level change control processes: Leading high-volume, 24/7 systems across complex distributed environments such as AWS, MQ, Mule APIs, and z/TPF. & : Strong track record in incident handling and integration management for national-level transportation platforms. & : Certified in PMP and ITIL v4, with recent SAFE Agile training for modern, collaborative project delivery: Experienced in managing kiosk, mobile, CMS, and web-based digital infrastructure upgrades: Clear and consistent communicator across departments and with external vendors and stakeholders: Skilled in producing audit-ready release documentation, managing test environments, and creating dashboards for project visibility. & : Balancing big-picture planning with hands-on troubleshooting and day-to-day system reliability. & : Known for working across teams to simplify complex issues and move projects forward with confidence.I am passionate about creating dependable systems, reducing risk through thoughtful planning, and supporting successful technology change in organizations of all sizes.Let\'s connect if you\'re looking for someone who combines long-term project experience with technical depth and a collaborative mindset.

Experience

1. Lead Technologist - Arrow Mainframe Support

   Amtrak

   Apr 2022 — Present

   Coordinating response across teams, investigating root causes, and restoring service quickly to minimize disruption: Maintaining system connections using AWS, MQ, and Mule APIs to support seamless performance across platforms: Advising operations teams such as CNOC on system behavior, troubleshooting, and process improvements: Collaborating with the release team to assess code changes, manage deployments, and lead system testing: Tracking system health, resolving emerging issues, and reviewing data accuracy across key reporting functions: Supporting long-term system growth by evaluating architectural enhancements and ensuring security compliance.

Skills

• Analysis
• Pmo
• Pmp
• Leadership
• Software Development Life Cycle (Sdlc)
• Project Planning
• Strategic Planning
• Release Management
• Strategy
• Enterprise Architecture
• Sharepoint
• Training
• Testing
• Software Project Management
• Management
• Business Analysis
• Project Management
• Budgets
• Vendor Management
• Sdlc
• Process Improvement
• Interactive Kiosks
• Requirements Analysis
• IT Strategy
• Mobile Applications
• Software Development
• Tpf
• Quality Assurance
• Project Management Office (Pmo)
• Business Process Improvement
• Program Management
• Integration