Stacey Messier

About Stacey Messier

Mission-driven, partnership-oriented leader with deep expertise building trust across complex stakeholder environments—spanning enterprises, public sector partners, founders, and community leaders. Known for opening doors, convening influential networks, and translating market needs into compelling narratives, scalable programs, and durable growth strategies. Combines executive presence, disciplined operating rigor (P&L ownership), and creative storytelling to expand visibility, credibility, and adoption.

Experience

1. General Manager, New England

   CIC (Cambridge Innovation Center)

   Mar 2022 — Present · Cambridge, MA, US

   Budgeting & Operations – Lead the operations for the Providence & Greater Boston campuses: P&L management of a campus that houses customers within square feet of commercial real estate, coordinate government reporting, and oversees a staff of 50. Identifies trends and performance drivers, experiments with new levers to achieve profitability. Utilizes various data platforms to inform insights, strategies, and improvements.Relationship Management & Business Development – Partner with private and public sector organizations to enable the innovation ecosystem within the cities of Providence, Boston, and Cambridge. Proactively pursue expansion opportunities to develop new or existing workplace products. Participates in public speaking engagements and facilitates workshops on key topics such as innovation ecosystems, the future of work, and leadership.Leadership & Team Management – Hires and develops a high performing team of 50 across four domains: Operations, Sales, Events, and Programming. Collaborates and partners with internal stakeholders (Marketing, Finance, HR, Design & Construction, etc).Customer Experience – Analyzes NPS data across sites to inform customer experience improvements, team prioritization, and goal setting. Conducts customer research studies to dive deep into key challenge areas; collaborates with internal and external stakeholders on the strategic execution and application of insights. Develops customer engagement activities to bring ecosystem insights to life across partnerships and strategic efforts.

Education

• University of Hartford

  BFA, Painting

  2001 — 2005

Skills

• Photoshop
• Packaging
• User Experience
• Fine Art
• Painting
• Pre-Press
• Web Design
• Typography
• Print Production
• Logos
• Hootsuite
• Layout
• Creative Direction
• Graphics
• Art Direction
• Interaction Design
• Image Editing
• User Interface Design
• Creative Development
• Brand Development
• Direct Mail
• Graphic Design
• Retouching
• Branding & Identity
• Adobe Acrobat
• Healthcare Industry
• Posters
• Mac
• Creative Strategy
• Illustrator
• Lean UX
• Agile Methodologies
• Creative Problem Solving
• Illustration
• Logo Design
• Social Media Marketing
• Art
• Catalogs
• Indesign
• Usability Testing