Stacey Layne Martin
Service Designer, Entrepreneur, and Collector of Hobbies
- Role
- Principal Ux Strategist, Service Design at KeyBank
- Location
- Winston-Salem, NC, US
- LinkedIn followers
- 500 followers
About Stacey Layne Martin
As a Service Designer, I craft seamless experiences across digital and physical touchpoints. With a focus on banking, I uncover operational opportunities that lay the groundwork for better user experiences. I thrive on making complexity visible—using research approaches, visual mapping, and service blueprinting. I facilitate stakeholder collaboration to help teams see clearly and act decisively. I believe service design has the power to transform how we work and solve problems together.
Experience
Principal Ux Strategist, Service Design
Jul 2025 — Present
Education
Youngstown State University
BS Business Management, Human Resources
1998 — 2002
Savannah College of Art and Design
Master of Arts - MA, Service Design
Academy of Art University
Art Direction
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