Stacey Williams

Employee Relations Manager @Bank of America

Charlotte, NC, US

Lead resolution of high-risk and sensitive ER matters, partnering with Legal, Compliance, and HR Business Partners to ensure aligned action and compliance. Design corrective action strategies and advise business leaders on disciplinary, performance, and conduct matters. Deliver ER support across complex business units; investigations, documentation, and risk reporting using case management tools. Manage approximately 500 cases per year with 99% compliance and zero overturned cases. Build strong relationships with employees at all levels of the organization to understand their needs and concerns. Provide thought leadership in ER strategy and training; influence organizational policy and engagement initiatives.