Stacey Deckard
Senior Manager, IS | Voice & Unified Communications | Engineering + Operations | Building Seamless, Collaborative Experiences
- Role
- Senior Manager Network Engineering at Providence
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Stacey Deckard
Senior Manager, Network Engineering specializing in Voice and Unified Communications. I lead strategy and operations for resilient, secure, cost‑effective services—aligning teams and stakeholders to deliver complex initiatives that improve experience and outcomes. Strengths include IT leadership, strategy execution, business analysis, vendor management, risk and security, process improvement, business continuity/disaster recovery, and project/program management. I guide performance and operational roadmaps across enterprise platforms (Cisco, Avaya) within an ITIL service‑delivery model. Open to connect and share ideas: o•••••••@yahoo.com.
Experience
Senior Manager Network Engineering
Dec 2023 — Present
Education
DeVry University
Bachelor's degree, Telecommunications Management
Skills
- Disaster Recovery
- Requirement Analysis
- Strategy
- Itil
- Voice Over Ip (Voip)
- Call Centers
- Telecommunications
- Vendor Management
- Service Delivery
- Business Analysis
- Business Process Improvement
- Leadership
- Telephony
- Telecommunications Management
- Avaya
- Software Development Life Cycle (Sdlc)
- Itil Certified
- Customer Service
- Strategic Planning
- Change Management
- Telecommunications Billing
- Team Building
- Management
- Telecommunications Engineering
- Integration
- IT Management
- Cost Benefit
- IT Strategy
- Pci
- Data Analysis
- Project Management
- Troubleshooting
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