Stacey Cohen
Empowering Teams Through AI and Sales and Support Enablement.
- Role
- Senior Director, Customer Experience at Jobtarget
- Location
- Weston, CT, US
- LinkedIn followers
- 500 followers
About Stacey Cohen
I’m all about making things easier, whether for customers or the teams who support them. After years working directly with customers, I now focus on building tools and resources that help. I get my hands dirty developing our Help Center, Knowledge Hub, and product demo environment. I’ve also been diving into AI and Amazon Q for Business to deliver fast, clear answers when they matter most. I love turning messy, confusing processes into something simple and useful. I have a positive track record with my peers and leaders, along with improvements to our client-facing teams\' case load. The work I\'ve done in customer experience translates well into product enablement where I\'ve lowered case volume 20-30%.
Experience
Senior Director, Customer Experience
Nov 2025 — Present · US
Education
Western Connecticut State University
Bachelors, Business, Interactive Marketing
2004 — 2008
Western Connecticut State University
Bachelor of Business Administration (B.B.A.), Interactive Marketing
2004 — 2008
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