Stacey Rose
People-First Sales & Operations Leader | Champion of Team Building & Customer Success | Key Contributor to Porch.com\'s Growth from Startup to Public Company
- Role
- Insurance Sales & Growth at Porch Group
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Stacey Rose
As a dedicated and customer-centric leader, I bring over 15 years of experience establishing and leading high-performing, external-facing functions and teams. My journey began at Porch.com, a budding home improvement startup, where I joined as the third employee in the CEO\'s basement. Over the past twelve years, I have played a pivotal role in championing customer needs and collaborating with internal teams to create exceptional user experiences, contributing significantly to the company\'s growth and success, including its transition to a public company in 2020. I have thrived in dynamic environments requiring substantial contributions under uncertain conditions throughout my tenure. A notable achievement was leading the partner implementation for an up-and-coming business line, driving an impressive 286% growth within two quarters. This success was instrumental in positioning the company for a successful Series C funding round and further development.My expertise encompasses recruiting, hiring, training, and managing efficient and impactful customer-facing teams at Porch.com. I specialize in relationship building, people management, customer operations, team development, and operational scalability. Recently, I led ISN\'s first dedicated account management team, achieving a 40% YoY sales increase for the Inspection & Real Estate group while maintaining a 99% retention rate.My commitment is to continue leveraging these skills to drive growth and excellence in customer engagement, ensuring that every customer interaction is both meaningful and impactful.
Experience
Insurance Sales & Growth
Sep 2024 — Present
Skills
- Sem
- Google Adwords
- Customer Service
- Marketing
- New Business Development
- Interior Design
- Residential Homes
- Product Marketing
- Microsoft Office
- Sales
- Online Advertising
- Entrepreneurship
- Construction
- Strategic Planning
- Contractors
- Social Media Marketing
- Microsoft Excel
- Email Marketing
- Management
- Business Strategy
- Public Speaking
- Leadership
- Architecture
- Account Management
- Strategic Partnerships
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