Stacey Hill

Director of Sky Business Customer Group & Operations @Sky

Manchester, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2024 — Present

Director of Sky Business Customer Group & Operations @Sky

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EDUCATION

2006 — 2007

International Compliance Association (ICA)

Foundation Certification, Compliance Practice - General Insurance

2010 — 2011

Calcom

BTech Level 4, Operational Strategic Management

SKILLS

Change ManagementPerformance ManagementCustomer ExperienceBusiness TransformationCoachingStrategyRisk ManagementLeadership DevelopmentStakeholder ManagementDevelopment CoachingSales OperationsGenerational DifferencesEmployee EngagementQuality AssuranceTrainingCall CentersProcess ImprovementProject ManagementManagementLeadershipCustomer RetentionTeam ManagementTeam LeadershipBusiness StrategyBusiness Process ImprovementContact Centers

ABOUT STACEY HILL

Emotionally intelligent and purpose driven senior leader with a track record of energising and mobilising large, cross functional teams to exceed expectations. Known for delivering exceptional customer outcomes and sustainable business growth through innovative transformation and future ready ways of working.A visionary thinker who embraces ambiguity, continuously learning and evolving to lead in dynamic, fast-paced environments. Proven ability to build high-performing leadership teams and foster inclusive, purpose-led cultures where people feel empowered, connected, and inspired to thrive.Strategically sharp and commercially astute, skilled at navigating market trends, outpacing competitors, and translating strategic vision into impactful, measurable results.

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Stacey Hill — Director of Sky Business Customer Group & Operations at Sky in Manchester, GB | Unifers