Stace Darden
IT Analyst at Nordic Global
- Role
- IT Analyst at Nordic Global
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
About Stace Darden
Customer Relationship focused/success driven individual with proven value (decreased customer complaints by 75%, contributed to decreasing repeat issues 43%, contributed to successfully resolving 64% of corporate outage issues). Natural born team leader who uses research, root cause analysis and conflict-resolution techniques to positively build great relationships with customers, satisfy businesses requirements, positively represent company\'s brand in the community and help increase profits.
Experience
IT Analyst
Jan 2024 — Present · US
Same as Clinical Ancillary.just reporting to another employer
Education
Cincinnati State Technical and Community College
Associate's degree, Mechanical Engineering/Mechanical Technology/Technician
1990 — 1991
Skills
- Program Management
- Vendor Management
- Windows
- Computer Proficiency
- Microsoft Office
- Peoplesoft
- Customer Support
- Access
- Networking
- Team Building
- Management
- Customer Service
- Change Management
- Technical Support
- Business Analysis
- Project Management
- Data Analysis
- Analysis
- Software Documentation
- Sdlc
- Process Improvement
- Project Planning
- Visio
- Information Technology
- Leadership
- Strategic Planning
- Troubleshooting
- Active Directory
- Technical Writing
- Team Leadership
- Cross-Functional Team Leadership
- Customer Satisfaction
- Training
- Sharepoint
- Testing
- Public Speaking
- Business Process Improvement
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