Senthil Soundararajan

Director | Product Management | Payments | Digital Strategy | UX

Role
Director Digital Experiences at Wells Fargo
Location
San Francisco, CA, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Senthil Soundararajan

Customer centric strategic leader with a bias for action- Lead building and shipping numerous digital and payments products that span large complex systems & infrastructure at scale- Experienced in operating autonomously and leading large-scale efforts across multiple teams, functions & stakeholders- Drove multiple product innovations from concept to launch. Specialized in creating high traffic mobile experiences spanning mobile apps, payment ecosystems, loyalty platforms, digital wallets, instant credit access & in branch digital platforms- Exceptional at building delightful digital experiences by working both in a matrixed environment and in guiding specific groups of product, design and engineering teams.Expertise- Connect the dots and just get things done…erOther Expertise- Branch Banking Digital Transformation- Deposits Account Open & Onboarding- Payments & Payment Networks- Digital Wallets, P2P Payments- Instant Credit & Tokenization- Digital Fraud Strategies & Authentication- Customer Acquisition- Rewards & Loyalty- User Experiences & Usability- Product Management- Cross Functional Leadership

Experience

  1. Director Digital Experiences

    Wells Fargo

    Jan 2016 — Present · San Francisco, CA, US

    Conceptualized and lead the launch of a full stack digital instant credit card product from 0 to 1. Drove instant adoption and digital card spend to over 50%- Lead API integration efforts and enabling credit card related open banking use cases- Enabled various instant credit use cases via digital wallets, merchant checkouts and lending- Lead cross-functional teams across engineering, marketing, legal, compliance, regulatory and operations- Built frameworks that helped teams create a delightful risk experience- Discovered and implemented UX best practices to reduce friction for users, even those who may be higher risk- Supported engineering teams in achieving a high level of technical quality, reliability, and ease-of-use- Managed processes to help the team do its best work and engage effectively with the rest of the organization- Mentored and coached to create healthy and well-executing teams

Education

  • University of Mysore

    Bachelor of Engineering - BSME

  • Stanford University Graduate School of Business

    LEAD

    2022

  • Clemson University

    Master of Science - MS, IE, Human Factors & Human Computer Interaction

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Senthil Soundararajan — Director Digital Experiences at Wells Fargo in San Francisco, CA, US | Unifers