Shirley Soulouman
Customer and Community Engagements
- Role
- Customer Advisory Board Programs at Broadcom
- Location
- San Jose, CA, US
- LinkedIn followers
- 500 followers
About Shirley Soulouman
Developing and driving global customer engagement program, specifically Executive Advisory Board (EAB). My mission is to create unique and valuable experiences that increase customer relationships, engagements, and participation, and provide feedback and insights that shape our company direction and actions.Collaborating with our executives and global stakeholders to focus on topics and discussion points that resonate with our customers, and align with multi-functional teams to ensure a closed-loop feedback process. Leveraging my skills in customer success, marketing programs, and vendor relations to build and foster a community of customers for our VMware Cloud (VMC) on AWS service, and help grow the consumption and expansion of this service via our customer community advisors. I am passionate about listening to and providing the best customer service, and simplifying the complex to create win-win situations.
Experience
Customer Advisory Board Programs
Nov 2023 — Present · Palo Alto, CA, US
Education
San Jose State University
Bachelor of Science
Skills
- Stakeholder Management
- Team Leadership
- Program Management
- Leadership
- Salesforce.com
- Management
- Project Planning
- Product Marketing
- Cloud Computing
- Event Planning
- Sales Operations
- Sales
- Networking
- Strategy
- E-Commerce
- Vendor Management
- Marketing
- Business Development
- Strategic Planning
- Cross-Functional Team Leadership
- Marketing Strategy
- Business Strategy
- Saas
- Business Analysis
- Project Management
- Event Management
- Hacking
- Video
- Account Management
- Change Management
- Business Relationship Management
- Strategic Partnerships
- Strategic Communications
- Budgets
- Customer Satisfaction
- Social Media
- Customer Relationship Management (Crm)
- Customer Experience
- Marketing Communications
- Integration
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