Stephany Soedjak

About Stephany Soedjak

SUMMARY OF QUALIFICATIONS*Substantial customer service experience from luxury hotels to public education sector across the globe (Jakarta, Indonesia/ New York, NY/Beverly Hills and Yucaipa, CA).*Recognized for enhancing workplace productivity and streamlining my supervisor’s job.*Efficient with a can-do attitude and strong organizational skills.*Fast learner and able to work well under pressure.*Advanced knowledge in Aeries Parent portal, ParentSquare, Google Office Suites, Microsoft Offices, Adobe Acrobat, Board Docs, Cisco, NEC, PBX phone systems, Quadient postage machine, Canva, Shipping management, Opera/Fidelio Hotel Management Systems, HOTSOS, Starwood Preferred Guest program, Medallia, and other guest reviews programs.*Typing skills of 58 net WPM and bilingual in Indonesian/Malaysian.

Experience

1. District Office Receptionist (Superintendent\'s Team)

   Yucaipa-Calimesa Joint Unified School District

   Jul 2022 — Present · Yucaipa, CA, US

   First point of contact to the public, providing resources and information of the school district.Assisting with parents complaints/confidential issues and assuring all matters are being followed up properly by the departments/sites involved.Handling complex administrative duties daily including telephone phone system, district’s mail processing, district’s email communication, shipping, and meeting preparation. Acting as back up to the Superintendent’s Executive Secretary during her absence.Acting as back up to the Public Information/Communication Specialist during his absence.Acting as the District Registrar during summer break.

Education

• Florida Atlantic University

  Professional Certificate, Hospitality and Tourism Management

  2020 — 2020

• AHLEI - American Hotel & Lodging Educational Institute

  Certificate, Hotel Management

  2020 — 2020

• The City University of New York

  Certificate, Early Childhood Education and Teaching

  2013 — 2014

• Jayawisata Tourism High School

  Vocational High School, Travel and Tourism

  1999 — 2001

• Grand Canyon University

  N/A, Educational Studies

• Sekolah Tinggi Ilmu Komunikasi Interstudi

  Certificate, Business Administration and Management, General

  2002 — 2003

• Crafton Hills College

  Associate of Arts - AA, Social Sciences

• Los Angeles Pacific University

  Bachelor of Arts - BA, Liberal Arts and Sciences, General Studies and Humanities