Shawn S.

Stroke Center Assistant Coordinator @Arnot Health

Elmira, NY, US

As a Stroke Office Assistant at Arnot Health, I collaborate with our program coordinator to manage various tasks that facilitate the smooth operation of our stroke program and provide exceptional patient care.My role involves: • Patient Coordination: I assist with patient interactions, ensuring they receive timely and compassionate care. • Data Management: Maintaining accurate and confidential patient records is a top priority, adhering to strict HIPAA compliance. • Program Support: From coordinating communications to managing documentation, I support the daily operations of the stroke program. • Independent Problem-Solving: In the absence of our program coordinator, I step in to handle various responsibilities, ensuring continuity and efficiency. • Quality Improvement: I contribute to initiatives aimed at improving patient outcomes and enhancing the overall quality of our program.Working in the stroke program has deepened my commitment to patient-centered care and provided me with invaluable experience in healthcare administration. This role has not only strengthened my organizational and analytical skills but also reinforced the importance of empathy and effective communication in healthcare settings.

City University of New York-College of Staten Island

Some College