Siddhant Sharma

About Siddhant Sharma

Result-driven professional with a proven track record in management, data analysis, and root cause analysis. Renowned for streamlining processes, optimizing task execution, and delivering high-quality, efficient outcomes. Exceptionally analytical, detail-oriented, and process-focused, with a natural ability to identify gaps and implement sustainable improvements. A trusted leader and a favorite among clients for clear communication, strategic thinking, and reliable execution. Adept at understanding complex challenges and translating them into actionable solutions. My focus is always on delivering strategic, high-impact solutions that align with both client objectives and my company goals. By understanding the client psyche and tailoring solutions to meet their specific challenges, I’ve successfully led projects that resulted in a 25-30% improvement in operational efficiency and 20% increase in client satisfaction across various domains. My Approach in solving problems and towards work in general : Understanding the Client Psyche: I believe that the most effective solutions come from truly understanding the motivations and pain points of our clients. My focus is on creating strategies that resonate with both business objectives and the personal goals of stakeholders. Value-Driven Solutions: Every engagement is an opportunity to deliver tangible, actionable results. I work closely with clients to ensure that our strategies align with their long-term vision and provide measurable impact.🤝 Inclusive Work Environment: I’m a strong advocate for mental health and fostering a positive, supportive workplace culture. I believe and promote that every individual, regardless of their position in the hierarchy, has the tools and environment they need to thrive.Core Soft Skills:• Client-Centric mindset• Storyteller, who can communicate quantify business value effectively and efficiently.• Empathetic Leadership• Ability to articulate and understand complex business problems / issues.• Leveraging modern tools• Employee Well-being Advocacy• Cross-functional Team Collaboration and managementCore Technical Skills:• Advance SQL, Advance Excel/Google Sheets and Data Visualisation tools like Tableau, Power Bi etc.• Expertise in ETL tools like Matillion, Snowflake, Data Warehousing.• Experience in Calculating and managing Sales Commission and also designing commission plans.• Strong spreadsheets skills with exposure in cost management and reporting.• Microsoft Certified Azure Certified Expert.

Experience

1. Business Intelligence Analyst

   IBM

   Feb 2018 — Present · Kolkata, IN

   Analyze Qualitative and Quantitative data to uncover competition and industry information to drive the business revenue. • Excellent/Strong SQL Queries and Data Analysis skills evident from the client’s recommendation on LinkedIn. • Daily interaction and Kanban calls with Client, Business users, partners and teams to understand their requirements, issues they faced and then explain them the solution in following calls.• Proficiency and expertise in MS SQL Server/My SQL, Advance Excel tools like (VLOOKUP, HLOOKUP, PIVOT Tables etc.) and other MS Office 365 tools.• Determine the Key Performance Indicators(KPI) and coordinate the measurement results.• Spearheaded with SME’s and managers to automate various processes resulting in cost reductions and increased revenues.• Formulated advance checkpoints/alerts which covers all the areas in the application end to end so that any new issue can be known well in advance and corrective measures can be taken accordingly.• Conceptualized Advance Triage sheet which includes all the details of flow of data from the source to entry in database so if the critical issue is encountered it can be identify and solved without impacting the business.• Worked with Stakeholders to eliminate the flaws and issues in the design.• Project and team management lead a team of 6 people.• Client interfacing, Presentation and Organization Skills, always the SPOC in all discussions related to the application.• Analyzed bottlenecks and optimized and documented various processes, to improve the work efficiency by over 20%, saving more than annually for the client.• Ability to adapt and optimize things quickly, lowered down the production cost by 15%.• Handle, resolve and assign daily tasks within the team with focus and aim to provide results within SLA’s based on the severity.

Education

• MEERUT INSTITUTE OF ENGINEERING AND TECHNOLOGY, MEERUT

  Bachelor of Technology (B.Tech.), Computer Science

  2013 — 2017