Susan Silveira
Information Technology Management
- Role
- Vice President, Business Technology Partner at JPMorganChase
- Location
- Martinez, CA, US
- LinkedIn followers
- 500 followers
About Susan Silveira
Results-driven Information Technology Professional with extensive experience focused on technical delivery, analysis, testing, application development and maintenance. Excellent team-building, problem solving and interpersonal skills with a high degree of initiative and decision-making capabilities. Skilled in balancing multiple business demands, assessing risks and understanding long-term impact over a diverse range of technical and business applications. Proven project management and enterprise level SDLC experience with a solid management background in leading cohesive teams. Launched and delivered IT projects on time and within budget.Specialties: • Technical Delivery Management• Problem Identification and Resolution• Business Relationship Management• Leadership and Collaboration• Offshore vendor management• Application Testing, Analysis and Strategy• Requirements Gathering and Analysis• Project Management• Back Office applications, Web-based online applications, Payment Processing, Imaging applications
Experience
Vice President, Business Technology Partner
Jan 2023 — Present
Education
The Wharton School
Leadership Program
2018 — 2019
Skills
- Business Process
- Team Leadership
- Vendor Management
- IT Management
- Outsourcing
- Governance
- IT Strategy
- Workforce Management
- Incident Management
- Business Requirements
- Software Documentation
- Sdlc
- Credit Cards
- Cross-Functional Team Leadership
- Integration
- Project Portfolio Management
- Business Relationship Management
- Testing
- Business Analysis
- Strategy
- E-Commerce
- Offshoring
- Risk Management
- Visio
- Analysis
- Management
- Project Management
- Enterprise Architecture
- Pmo
- Pmp
- Leadership
- Payment Card Processing
- Call Centers
- Requirements Gathering
- Software Development
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