Shubham Gupta

About Shubham Gupta

At Appscrip, our team has engineered a client onboarding process that bolstered customer retention by a notable 24%. This milestone stems from a relentless pursuit to understand and alleviate client pain points, a task that involved analyzing extensive data and translating findings into actionable strategies. With an MBA in Healthcare IT from Chitkara University, my education amplifies my leadership in project management, where I take pride in fostering strong cross-functional relationships. We\'ve successfully navigated project challenges and enhanced software features post-launch, thanks to a collaborative spirit and a dedication to continuous improvement.

Experience

1. Project Manager

   Appscrip

   Jul 2022 — Present · Mohali, IN

   Developed strong cross-functional relationships with big clients and stakeholders across different levels of the business.• Lead weekly meetings with project teams to identify challenges and resolve high priorityissues.• Conducted post product launch evaluation to identify successful software features and find ways to improve on them.• Worked to understand client pain points, and demonstrated the data in team presentation reports.• Designed and managed a new client onboarding process, resulting in an improvement in customer retention of 24%.• Collaborated with 5+ senior team members to discuss on how to proceed with the project and how to increase the productivity in the given time.

Education

• Chitkara University

  Master of Business Administration - MBA

  2021 — 2023

• Chitkara University

  Bachelor of Business Administration - BBA

  2018 — 2021