Shashank Tiwari

About Shashank Tiwari

A Payments and Risk Management professional with over 14+ years of experience, I specialize in turning challenges into opportunities at the crossroads of risk management, product strategy and financial operations in online payments. My career journey has been defined by a passion for solving complex problems, delivering sustainable results, and fostering innovation in highly dynamic and regulated industries. Throughout my career, I’ve designed and implemented robust risk frameworks, ensuring compliance and safeguarding organizational integrity. Led end-to-end product lifecycle strategies, from ideation to execution, delivering impactful solutions in Bank Reconciliation and Risk Management. I specialize in overseeing financial operations, ensuring seamless reconciliation between gateway receivables (Bank Reconciliation) and merchant payables, while acting as a gatekeeper to identify and address anomalies at an early stage.I thrive in roles that demand strategic thinking, cross-functional collaboration, and a data-driven approach. Whether it’s streamlining operations, managing regulatory complexities or bringing innovative products to market. A team-oriented leader, I excel at building and mentoring high-performing, results-driven teams aligned with business objectives.

Experience

1. Director - Financial Operations

   Razorpay

   Apr 2024 — Present · IN

   Currently leading financial operations with a focus on establishing robust control frameworks for bank reconciliation, driving automation to streamline processes, Regulatory reporting and building high-performing, result-oriented teams. Passionate about mentoring teams for success, enhancing operational efficiency, and ensuring financial accuracy to support organizational growth.

Education

• Tilak Maharashtra Vidyapeeth, Pune

  MBA, Finance Specialization

  2008 — 2010

• Chhatrapati Shahu Ji Maharaj University

  B.Sc., Physics, Chemistry & Maths

  2004 — 2007

Skills

• Business Development
• Strategy
• E-Commerce
• Transaction Management
• Competitive Analysis
• Start-Ups
• Financial Services
• Crm
• Operational Risk Management
• Fraud Investigation
• Analysis
• Operations Management
• Customer Relationship Management (Crm)
• Training
• Payments
• Operational Risk
• Banking
• Business Analysis
• Risk Management
• Team Management
• Relationship Management
• Management
• Analytics
• Business Strategy
• Fraud Detection
• Vendor Management
• Transaction Processing
• Online Gaming
• Market Research
• Risk Analytics
• Online Gambling
• Leadership