Stephanie Sgroi
Director, New Customer Onboarding, Retention and Strategic Implementation - CX
- Role
- Director, New Customer Onboarding, Retention and Strategic Implementation at MSC Industrial Supply Co.
- Location
- North Myrtle Beach, SC, US
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Stephanie Sgroi
Dynamic sales leader with extensive sales, new business development and managerial experience in highly competitive and fast paced environment utilizing strategic agility to maximize results.
Experience
Director, New Customer Onboarding, Retention and Strategic Implementation
Oct 2025 — Present
Skills
- Leadership
- P&L
- Profit
- P&L Management
- Talent Management
- Crm
- Employee Training
- Pricing
- Sales Management
- Lead Generation
- Forecasting
- Cold Calling
- Solution Selling
- Management
- Team Building
- Negotiation
- Account Management
- Sales Operations
- Customer Retention
- Sales
- Salesforce.com
- Key Account Management
- Competitive Analysis
- Contract Negotiation
- Selling
- Business Development
- Recruiting
- Direct Sales
- Sales Process
- Mergers & Acquisitions
- Income Statement
- Strategy
- Retail
- B2b
- Marketing Strategy
- Customer Satisfaction
- Sales Presentations
- Merchandising
- New Business Development
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