Ssandra P.

Head Operations & Cash Management System @Aavas Financiers Ltd

New Delhi, DL, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2016 — Present

Head Operations & Cash Management System @Aavas Financiers Ltd

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Jaipur, IN

Responsible for seamless Operations across the entire footprints for organization, from Onboarding to Life cycle Management. Shift from cost centre to profit centre model.Apart from handling regular Central and Branch Transactions, entrusted with the task of Creating Quality Outlook in the Operational System by Leading Projects; Conceptualizing Strategic Initiatives for Challenging Status Quo and Optimizing Cost and Efficiency.Key Deliverables:• Responsible for Operational Delivery for the Organization• Create and build a seamless flow for e2e loan cycle management which includes Credit Operations; Disbursements; Repayments; Reconciliations; Analytics; Document Management and Measurement of Process for Quality delivery.• Empanellment of Service Providers and Relationship management for delivery• Coordination with Internal Stakeholders for managing the Loan Cycle• MIS and Reporting to CEO/Board• Overall Customer Service Management including Contact Centre Management and Grievance Redressal

EDUCATION

2002 — 2004

St. Michael's High School, Patna

12th, Science

2004 — 2007

Patna Womens' College

BCom Accounts Honours, Accounts

1992 — 2002

Notre Dame Academy, Patna

10th, 10th

2008 — 2010

International School of Business & Media, Pune

Master of Business Administration (M.B.A.), Finance & Marketing

ABOUT SSANDRA P.

My role as Head of Operations & Cash Management System encapsulates not only the operational delivery but also the transformation of processes from cost to profit centers. With expertise in FinTech, my strategic initiatives have significantly optimized both cost and efficiency within the organization.My leadership has been pivotal in conceptualizing and implementing quality enhancements in our operational systems, ensuring a seamless loan lifecycle management. The recognition as an innovator and for exceptional leadership underscores our team\'s commitment to excellence and the positive impact we make on the company\'s growth trajectory.

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Ssandra P. — Head Operations & Cash Management System at Aavas Financiers Ltd in New Delhi, DL, IN | Unifers