Sabrina Gao
Student at Lehigh University
- Role
- Assistant Manager at Kung Fu Tea
- Location
- Bethlehem, PA, US
- LinkedIn followers
- 500 followers
About Sabrina Gao
I am a junior at Lehigh University’s College of Business, double majoring in Management Consulting and Business Analytics. With over five years of experience in management and customer service, I am committed to improving operational efficiency and team performance. I have a strong background in managing online order systems, training staff, and delivering exceptional customer service. Proficient in Excel and Java, and fluent in Mandarin, I also value inclusive leadership and have held roles in campus organizations that promote diverse and supportive communities.
Experience
Assistant Manager
Apr 2021 — Present · North Wales, PA, US
As Assistant Manager at Kung Fu Tea North Wales, I oversee daily operations to ensure efficiency and excellence. I develop and manage staff work schedules to maintain optimal coverage, train employees in product preparation, customer service, and food handling techniques, and uphold quality control standards. My responsibilities include managing inventory, addressing customer inquiries, and ensuring order accuracy to provide an exceptional experience for every guest.
Education
Lehigh University College of Business
Bachelor of Business Administration - BBA, Management and Business Analytics
Montgomery County Community College
Dual Enrollment
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