Satyam Singh

About Satyam Singh

I’m a data-driven analyst with a strong interest in turning operational, sales, financial, and customer data into clear insights that help teams make better decisions. Most of my work revolves around data cleaning, validation, automation, reporting, and exploratory analysis using SQL, Python, Excel, and Power BI.I enjoy building clean and scalable data workflows, improving data quality, and creating analysis that is accurate, actionable, and easy for stakeholders to understand. Through my hands-on experience in retail analytics, financial data operations, and risk assessment, I’ve developed a balanced approach that combines analytical thinking with practical execution.I’m driven by opportunities where I can support growing organizations with reliable reporting, smoother operations, and insights that contribute to smarter planning and long-term impact.

Experience

1. Regional Service Leader

   華碩

   Jan 2026 — Present · Mumbai, IN

   Managed regional after-sales service operations across authorised service centres for IT products.Tracked and analysed service KPIs and MIS reports (TAT, escalations, repeat repairs, CX metrics).Used data insights to improve service efficiency, reduce turnaround time, and enhance customer satisfaction.Coordinated with service partners and internal teams to ensure SLA and policy compliance.Supported business goals through service performance analysis and reporting.

Education

• University of Mumbai

  Bachelor of Science - BS, Information Technology

• Vivekanand Education Society's Institute Of Technology

  Master of Computer Applications, Computer Science