Shobhit
Driving digital transformation, ensuring value realisation for the businesses
- Role
- Customer Success Executive at ServiceNow
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Shobhit
Seasoned technology consultant possessing 15+ years of experience in driving digital…
Experience
Customer Success Executive
Jun 2023 — Present · Gurugram, IN
Driving digital transformation for marque customers, crafting and recommending strategy, governance, value management and program management initiatives to help the business achieve desired path to value.Focus areas : Strategic roadmapping, program governance, business value and KPI identification, platform adoption, enablement, partner alignment, change management and program management.
Education
Dr. A.P.J. Abdul Kalam Technical University
Bachelor's Degree
International Institute of Information Technology
MBA (IT)
Skills
- Management
- Vendor Management
- Integration
- Requirements Analysis
- Cloud Computing
- Gaap Analysis
- Consulting
- Software Development Life Cycle (Sdlc)
- Business Development
- Project Management
- Business Analysis
- IT Consulting & Advisory
- Requirement Gathering
- Data Migration
- Pre-Sales
- Process Flow Documentation
- Team Management
- Sfdc Crm
- Customer Relationship Management (Crm)
- Client Engagement and Account Management
- Sdlc
- Sfdc Consulting
- Crm
- Resource Management
- Requirements Gathering
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