Sruthi P
Senior Resolution Coordinator at Walmart Global Tech India
- Role
- Senior Resolution Coordinator at Walmart Global Tech India
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Sruthi P
Looking for a challenging job and work hard towards my career. One step at a time is my…
Experience
Senior Resolution Coordinator
Dec 2024 — Present · Chennai, IN
As a Customer Care Senior Resolution Coordinator, I will take a high volume of ART Offline from customers,stores, and associates while navigating multiple systems to aid in answering questions and resolving issues.The ability to communicate professionally in a conversational manner while utilizing all available resources to ensure customer satisfaction. Has experience using CRM or ticketing tools such as CCA,Accertify,Gscope,VCC Max,Salesforce, Zendesk. Strong analytics, problem-solving and multitasking abilities.
Education
Velammal vidhyashram surapet
Schooling
2014 — 2015
SRM University
MBA
2021 — 2023
R.M.D ENGINEERING COLLEGE
Bachelor of Engineering - BE
2017 — 2021
Velammal matriculation higher secondary school surapet
High schooling
2015 — 2017
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