Steve Smith

About Steve Smith

Now more than ever businesses need to deliver an omnichannel customer experience across the digital landscape. Transforming the customer experience through best in class, emerging technologies, and platforms, driving costs out of the organization and improving productivity while delivering \"white glove\" service is at the heart of what we do.

Experience

1. CEO

   Tollanis Solutions Inc

   Jun 2016 — Present · Miami, TX, US

   Proven technology and business leader, providing digital leadership across a broad array of industries, platforms, and technologies. Delivering CX and DX via cloud, data and mobile and digital transformation. Leading business and technology transformations and improving productivity driving the customer experience, program management, architecture and innovation for Fortune organizations.

Education

• Binghamton University

  MPA, Public Administration

  1990 — 1991

• Georgetown University

  Executive MBA, International Business

  1999 — 2000

• Syracuse University

  BA, Business Management / Political Science

  1988 — 1990

• Chaminade University of Honolulu

  AS, General Studies

  1984 — 1987

Skills

• Process Improvement
• Management
• Team Building
• Business Process Improvement
• Data Center
• Business Development
• Tactical Planning
• IT Strategy
• IT Management
• Operational Planning
• Global Sourcing
• Cloud Computing
• Analytics
• Business Strategy
• Integration
• Project Portfolio Management
• Vendor Management
• Business Intelligence
• P&L Management
• Outsourcing
• Strategic Planning
• Enterprise Risk Management
• Strategy
• E-Commerce
• Enterprise Software
• Enterprise Architecture
• Leadership
• Business Analysis
• Saas
• Information Architecture
• IT Service Management
• Account Management
• Product Management
• Change Management
• Product Development
• Soa
• Sales
• Project Management
• Program Management
• Cross-Functional Team Leadership