Shakena Lum-Cox
Director of Talent @Heights Philadelphia
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WORK HISTORY
Director of Talent @Heights Philadelphia
Philadelphia, PA, US
The Director of Talent is responsible for managing the organization\'s talent lifecycle. This role supports the organization to meet programmatic and operational needs and cultivates a strong organizational culture that engages, supports, and develops staff to deliver high-impact services to our students.
EDUCATION
University of Maryland Eastern Shore
Bachelor's of Science in Accounting/Minor in Spanish, Accounting, Spanish
American University
Master's Degree, International Peace and Conflict Resolution
Universidad de Salamanca
Certificate , Spanish Language
SKILLS
ABOUT SHAKENA LUM-COX
Certified in Strategic Change Management and Diversity, Equity, Inclusion & Belonging, Shakena has several years of non-profit experience, focusing primarily on organizational growth, employee development, and DEI. She has experience creating and implementing learning & development programs to reduce attrition and engage top talent, facilitating adult and youth groups on the subject of intercultural relations, and a multitude of other people operation functions. Shakena is dedicated to using cross-cultural communication as a means to conflict resolution, personal development, and employee engagement. Her commitment to \"people\" as the focus of any organization lends to her abilities in overall strategic organization management. Specialties: Organizational Effectiveness, Talent Development, Employee Engagement, Diversity & Inclusion, Leadership, Change Management, Internal Communication.
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