Srividya Annapantula
Leader - Engineering, Program Management and Customer Success
- Role
- Director Customer Solution Architect at Microsoft
- Location
- Wilmington, DE, US
- LinkedIn followers
- 500 followers
About Srividya Annapantula
Senior technology professional with over 25 years of experience in leading products, engineering, program/project management and operations teams.• Proven record of building and growing high performing software engineering, program management and IT operation teams.• Effective leadership in driving large scale services and highly-visible complex projects in fast paced environment.• Proficient in long and short term business strategy planning and technology roadmap development aligning to business and customer needs.• Expertise in requirements analysis, negotiation, risk analysis, costing, and schedule management for product releases to meet critical timelines.• Experience in delivering successful results with high business impact in very challenging circumstances.• Expertise in running commercial operations for online applications, including change management, support of production incidents and a 24x7 Network Operations Center (NOC)• Experience in negotiation, management and delivery of SLAs for customers.• Comprehensive experience in leading new and existing product development teams within the business-to-consumer (B2C) and the business-to-business (B2B) marketplace.• Customer focus and solid relationship building both internally and externally.• Effective management of outsourced / off-shore teams.
Experience
Director Customer Solution Architect
Jul 2025 — Present
Education
Kansas State University
Masters
1997 — 1998
Osmania University
Bachelors
1993 — 1997
Skills
- Leadership
- Enterprise Software
- Program Management
- Software Development
- Scrum
- Project Management
- Change Management
- Agile Project Management
- Requirements Analysis
- Software Design
- Disaster Recovery
- Itil
- Negotiation
- Data Center
- C#
- Team Management
- Agile Methodologies
- Management
- Team Building
- Software Engineering
- Strategy
- Cross-Functional Team Leadership
- Business Intelligence
- Integration
- Outsourcing
- Budgets
- Incident Management
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