Srividya Neti
Electronics & Telecommunications Engineer | Business Consultant at Genpact | Tech &Data Enthusiast
- Role
- Consultant-operations (Business Analyst) at Genpact
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Srividya Neti
I’m a Business Analyst with 4+ years of experience across eCommerce analytics and IT…
Experience
Consultant-operations (Business Analyst)
Feb 2024 — Present · Gurugram, IN
Client :(GE U.S.)Led critical initiatives for GE (U.S.) as a Business Analyst, with a strong focus on application transitions, database migration, and process improvement. Successfully managed the end-to-end delivery of 15+ application transitions under Agile methodologies, maintaining a 100% on-time delivery rate and ensuring alignment with business goals.Handled a high volume of ServiceNow tickets (50+ per month), resolving issues efficiently and contributing to a significant reduction in ticket turnaround time. Utilized tools like Excel, MySQL, and ServiceNow to derive insights, automate reporting, and support data-driven decision-making.Collaborated closely with cross-functional stakeholders across development, QA, and support teams to translate business requirements into actionable deliverables. Recognized for consistently enhancing client satisfaction, improving system performance, and optimizing support processes.
Education
Narayana Junior College
Intermediate, MPC with English and Sanskrit (MPC- Maths,Physics and Chemistry)
Sri Chaitanya Techno School
10th, All subjects
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
Bachelor of Technology - BTech, Electronics and Telecommunications
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