Stacey Ritzer
Senior Project Manager @Launch Credit Union
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WORK HISTORY
Senior Project Manager @Launch Credit Union
Merritt Island, FL, US
Lead complex programs and projects, including high-impact system and product conversions,from planning through execution, ensuring adherence to scope, quality, time, cost, andstakeholder expectations.• Ensure projects meet business objective, regulatory requirements and stakeholderexpectations.• Proactively identify and mitigate risks while resolving issues efficiently.• Manage change requests, ensuring project scope remains aligned with business goals.• Champion best practices in project management, aligning with industry standards (PMBOK,Agile, etc.)• Build and maintain strong relationships with key stakeholders, including executive leadership,department heads, and external partners.
EDUCATION
University of San Francisco
Bachelor of Science - BS, Information Systems Management
SKILLS
ABOUT STACEY RITZER
Enterprise Program and PMO leader with 25+ years of experience delivering complex technology and transformation initiatives across financial services institutions and global software organizations. Known for leading high-impact programs, strengthening PMO governance, and aligning executive stakeholders to successfully execute strategic initiatives.Currently serving as Senior Project Manager at Launch Credit Union, where I lead enterprise programs supporting technology modernization, system implementations, and cross-organizational initiatives within a regulated financial environment.Throughout my career, I have led initiatives spanning: enterprise banking platforms, infrastructure and technology modernization, regulatory and compliance programs, AI and innovation initiatives, large-scale customer-impacting system implementations.My leadership approach centers on:• Driving alignment between business strategy and technology execution• Strengthening PMO frameworks, standards, and delivery discipline• Leading cross-functional teams across business, IT, risk, and vendors• Ensuring initiatives meet regulatory, operational, and strategic objectives• Providing clear executive visibility into program health and outcomesI’ve consistently been brought into initiatives that are complex, high-visibility, or critical to organizational priorities — particularly in environments where governance, risk management, and execution discipline are essential.My long-term focus is continuing to grow into enterprise PMO leadership roles, helping organizations scale delivery capabilities, manage strategic portfolios, and successfully execute transformation initiatives. I thrive supporting enterprise technology and operational initiatives during organizational transition and integration efforts.Key Skills: PMO Leadership | Enterprise Program Management | Program & Portfolio Governance | Financial Services Technology Transformation | Regulatory & Risk Program Management | Cross-Functional Leadership | Organizational Change Management | Vendor & Strategic Partner Management | Enterprise Technology Implementations | Agile & Hybrid Delivery Leadership | IT Program Management | PMO Process Improvement & Maturity | Executive Stakeholder Engagement | Risk, Compliance & Audit Remediation Programs | SaaS & Enterprise Platform Implementations
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