Sritik Srivastava
Reservation Associate @The Indian Hotels Company Limited (IHCL)
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WORK HISTORY
Reservation Associate @The Indian Hotels Company Limited (IHCL)
Varanasi, IN
Guest Service Associate in the Reservation department at Avantika by Ganges - IHCL SeleQtions- Handling guest reservations and bookings via phone, email, or online platforms- Managing room inventory and rates- Processing payments and handling billing inquiries- Providing information about hotel services, amenities, and local attractions- Handling guest requests, or special requirements- Maintaining accurate records and reports- Upselling and promoting hotel services and packages- Ensuring compliance with hotel policies and procedures.
EDUCATION
Sunbeam School Varuna, Varanasi
Intermediate
Banaras Hindu University
Bachlor of Vocational in Morden Office Management , Human Resources Management/Personnel Administration, General
Banaras Hindu University
Masters of Vocational in Hospitality and Tourism Management , Hospitality and Tourism Management
Sunbeam School Varuna, Varanasi
High School
ABOUT SRITIK SRIVASTAVA
Reservation Associate at Avantika by Ganges - IHCL SeleQtions, Varanasi passionate about delivering exceptional experiences. Skilled in managing reservations, handling guest inquiries, and providing personalized service. Committed to ensuring seamless stays and exceeding expectations.#Guest service #Hospitality #Reservation expert\"
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