Sristi S.
Client Service Executive @ CBRE -American Express || Client Engagement Executive @ Risebird
- Role
- Client Services Executive at CBRE
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Sristi S.
Once upon a time… there was a girl who could manage people , time ⏳, and clients 🤝 all at once : that girl is ME . Now, as a Client Executive at CBRE, I keep clients happier than a kid with candy. Add my badge as an SAP HCM Consultant, which basically means I mix HR magic 🪄 + tech wizardry to solve business puzzles faster than you can say “deadline.”
Experience
Client Services Executive
Dec 2024 — Present · Gurugram, IN
Act as a Strategic Point of Contact between CBRE and American Express, ensuring smooth delivery of facility services across Globally alignment with GREWE Standards. Foster a client -first culture by proactively identifying area of enhancement and ensuring all services meet the high standards of American Express. Support day to day facility operations, vendor coordination, service requests while ensuring adherence to SLAs and client expectations. Facilitate space planning, moves and workplace optimization initiatives while tracking occupancy data and utilization trends. Handle escalations and provide timely resolutions by aligning with client priorities and business continuity protocols. Maintain detailed documentation of work orders, Incident tasks, preventive maintenance schedules. and compliance adults. Lead weekly and monthly review meetings with stakeholders to present performance update, analyze KPIs, and recommend service improvements. Support sustainability and energy efficiency efforts through vendor alignment and awareness programs.
Education
Mahatma Gandhi Kashi Vidyapith
Bachelor of Arts - BA
2018 — 2021
Institute of software hardware & networking
Diploma in Computer Management
2013 — 2014
Mahatma Gandhi Kashi Vidyapith
Master of Arts - MA
2021 — 2023
Sunita Girls Intermediate College Mirzapur
Higher Secondary
2016 — 2018
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