Srishty Singhal
Financial Services Professional | Credit Risk | Operations Excellence | Performance-Driven Banking Leader | Well organised & career oriented | Social activist | Never say die attitude
- Role
- Insignia Service Manager at RBL Bank
- Location
- South Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Srishty Singhal
As an MBA graduate with over 6+ years of experience in client services and operational efficiency within the banking sector, I specialize in retail banking operations, client relationship management, and branch management. My track record demonstrates a strong ability to analyze client needs and implement customized financial solutions, consistently enhancing customer satisfaction and operational performance. Skilled in leading teams to optimize branch operations, I am dedicated to fostering customer-centric environments that align with high banking standards.Love interacting with people and being an activist towards society, involved in social activities in various blind schools and old age homes. Passionate to learn and excel in career, possess a never say die attitude.I am now seeking a dynamic role in a reputable organisation where I can leverage my expertise to drive growth, support innovation, and deliver measurable impact as a dedicated team player.
Experience
Insignia Service Manager
Jan 2026 — Present
Manage service delivery and relationship governance for premium banking clients • Act as primary escalation point for customer issues, ensuring timely and compliant resolution • Ensure adherence to RBI, KYC/AML, BCSBI, and internal service standards • Oversee complaint handling, service audits, and branch-level service quality • Coordinate with internal teams to deliver seamless customer experience and operational efficiency
Education
Gargi College
Bachelor of Arts - BA, Economics
2010 — 2013
Institute Of Marketing and Management
Master's degree, Marketing
2013 — 2015
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