Srishti Menon
Associate Services Business Analyst | Global Strategy & Operations @ Gartner | Data Analytics • Client Insights • Generative AI | BA Economics (Hons), Delhi University
- Role
- Business Analyst at Gartner
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Srishti Menon
As part of Gartner’s Global Strategy & Operations group, I help transform client and operational data into insights that shape strategy, support account renewals, and enhance the overall client experience.In my role as an Associate Services Business Analyst (Client Insights – High Tech), I collaborate with global sales and strategy teams to translate complex datasets into actionable intelligence that strengthens engagement and decision-making. My work spans the full analytics lifecycle—from data extraction and visualization to storytelling and insight generation—focused on enabling faster, evidence-based leadership decisions.Some of my most rewarding contributions include playing an active role in supporting GenAI automation within the Client Insights team (realising time savings of ~68% for a certain deliverable), developing semiconductor market intelligence collateral that captured emerging technology and ecosystem trends, and supporting client renewals worth multimillion-dollar contract values.An Economics Honours graduate from Miranda House, University of Delhi, I bring a strong foundation in econometric reasoning and market analysis. My academic training instilled a deep appreciation for the intersection of data, behavior, and business—an approach I now apply daily to uncover patterns and craft insights that make impact tangible.I was also selected for Gartner’s Foundations of Leadership Program, an immersive initiative designed to strengthen leadership, collaboration, and influence capabilities—values I aim to bring to every project I work on.Driven by curiosity and the belief that well-crafted insights can reshape business strategy, I’m continually exploring how data storytelling and AI-driven analytics can elevate the way organizations think, decide, and grow.#BusinessAnalytics#DataDrivenInsights#ClientStrategy#GlobalOperations#GenerativeAI
Experience
Business Analyst
Aug 2024 — Present · Gurugram, IN
As part of Gartner’s Global Strategy & Operations division, I deliver data-driven insights that empower business leaders to make smarter decisions, strengthen client retention, and enhance service outcomes across global accounts. My role bridges analytics and strategy—transforming complex datasets into actionable intelligence that supports both operational excellence and commercial growth.Within the Client Insights team for the High Tech vertical, I analyze engagement, adoption, and feedback data to uncover trends influencing client satisfaction and renewal. These insights directly support sales teams in renewal conversations involving multimillion-dollar contract values, improving client experience and account success. Conducted end-to-end data analysis—from extraction and cleaning to visualization and storytelling—to quantify service impact and identify opportunities for improvement. Delivered high-quality client-facing analytics collateral and renewal insight packs such as Gartner Impact Assessments that strengthened client relationships and supported sales outcomes. Partnered with global sales teams to translate analytical findings into clear, actionable recommendations for senior sales leadership. Produced deep-dive reports on client utilization and service trends, informing engagement strategies and value delivery frameworks. Drove a GenAI automation initiative realising time savings of ~68% for a deliverable Developed semiconductor market intelligence collateral summarizing Gartner’s perspectives on ecosystem trends, emerging technologies, and vendor segmentation. Selected for Gartner’s Foundations of Leadership Program, a three-week immersive learning experience focused on leadership, collaboration, and influence.Core Skills: Data Analytics | Excel | Salesforce | Data Visualization | KPI Tracking | Insight Storytelling | Generative AI | Market Intelligence | Stakeholder Management
Education
Central Board of Secondary Education
Senior School Certificate Examination
2021
Central Board of Secondary Education
Secondary School Examination
2019
Miranda House, Delhi University
Bachelor of Arts - BA, Economics
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