Srishti Gambhir
Operations Professional | Business Process Optimization | Project Management | Financial Operations | Problem Solver
- Role
- Assistant Manager at Genpact
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Srishti Gambhir
Results-driven professional with 5+ years of experience in Operations Management…
Experience
Assistant Manager
Mar 2025 — Present · Gurugram, IN
Team Handling/ people facing role & Leading 15 to 45 resources and keeping an engaged workforce.• Assist Operations lead as and when necessary to make the business run effectively and efficiently and ensure the team meet client expectations & SLAs.• Monitor team members and able to provide mentorship whenever needed and run the flow of day-to-day operations.• Deal with any issues that arise during shift promptly and deftly, seeking advice from the duty manager where necessary and ensure that the highest possible levels of customer service are delivered at all times.• Improved operational efficiency by adopting new technology for inventory management.•Enhanced team productivity by streamlining operational processes.
Education
The NorthCap University
Bachelor of Commerce - BCom, Human Resource and Marketing
2014 — 2017
K.R. Mangalam University
Master of Business Administration - MBA, Marketing
2018 — 2020
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