Srishti Arora
Maximizing Client & Revenue Retention | SaaS | Salesforce Trailhead = 1x Superbadge + Ranger | Certified = Salesforce Sales Operations + Google Data Analytics + HubSpot RevOps | Simplify!✨
- Role
- Renewal Manager - Customer Success Apac at Coursera
- Location
- Gurugram, IN
- LinkedIn followers
- 500 followers
About Srishti Arora
Self-Driven SaaS Sales Professional with 4+ years of full-time work experience in successfully retaining clients and maximizing revenue retention (by upselling and cross-selling) from clients across the globe - The United States, Canada, LATAM, EMEA, and APAC. Skilled in the following Tools: Salesforce.com | Rails Admin | Zombie | Hawkeye | Looker | Zoom | Slack | Zuora Quotes | OutReach | Atlassian.com Jira | LinkedIn Sales Navigator | ZoomInfo | FreshDesk Integrated with Salesforce | DocuSign | Google Spreadsheets & other Google Suite Applications | Google BigQuery | SQL (Structured Query Language)| Tableau | R (RStudio Cloud)| Atlassian.com Confluence | Adobe Acrobat Sign Add On(s): • HubSpot Revenue Operations Certified by HubSpot Academy (Rev Ops) • Google Data Analytics Professional Certificate by Google via Coursera • Salesforce Sales Operations Professional Certificate by Salesforce & Pathstream via Coursera (Sales Ops) • Business Administration Specialist Superbadge, and Ranger Rank Holder on Trailhead by Salesforce • Lean Six Sigma Green Belt Certified • Study Abroad Program from the United States • PGDM (Marketing) Personal Front - Glimpse: • Possess the hunger to learn and explore with a constant urge to reach the best possible outcomes along with an inclination toward deadlines, rush, and pressure • The very thought of being someone who is capable of providing novel solutions to society at large, thereby leaving a lasting imprint on people\'s minds, seems fascinating to me • Have always been a curious kid with an inclination toward self-awareness and continuous improvement • Possess big-picture and detail-oriented thinking I am also reachable at - Medium and Twitter. Feel free to drop in a note to connect on LinkedIn or write to me at :)|For URLs, please check the Contact Info section|
Experience
Renewal Manager - Customer Success Apac
Feb 2023 — Present · Gurugram, IN
As the Renewal Manager - Customer Success, I work at Coursera - one of the largest online learning platforms in the world, with the purpose of transforming lives through learning by providing universal access to content and credentials from the world’s best universities and corporations.
Education
Central Board of Secondary Education
High School
2009 — 2010
Trailhead by Salesforce
Salesforce
2021
Ottawa University
Study Abroad Program, Servant Leadership and Value Systems & Professional Ethics, 4.0 | (Out of 4)
2018 — 2018
Amity University
Bachelor of Business Administration (BBA) - General, 7.61 (cgpa) & 8.76 (sgpa) | (Out of 10)
2012 — 2015
Central Board of Secondary Education
Intermediate, Physics, Chemistry, Mathematics and Entrepreneurship
2011 — 2012
DURGADEVI SARAF INSTITUTE OF MANAGEMENT STUDIES, MUMBAI
Post Graduate Diploma in Management (PGDM) - General, 7.97 (cgpa) & 8.80 (sgpa) | (Out of 10)
2017 — 2019
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