Srishti Arora

Maximizing Client & Revenue Retention | SaaS | Salesforce Trailhead = 1x Superbadge + Ranger | Certified = Salesforce Sales Operations + Google Data Analytics + HubSpot RevOps | Simplify!✨

Role
Renewal Manager - Customer Success Apac at Coursera
Location
Gurugram, IN
LinkedIn followers
500 followers

About Srishti Arora

Self-Driven SaaS Sales Professional with 4+ years of full-time work experience in successfully retaining clients and maximizing revenue retention (by upselling and cross-selling) from clients across the globe - The United States, Canada, LATAM, EMEA, and APAC. Skilled in the following Tools: Salesforce.com | Rails Admin | Zombie | Hawkeye | Looker | Zoom | Slack | Zuora Quotes | OutReach | Atlassian.com Jira | LinkedIn Sales Navigator | ZoomInfo | FreshDesk Integrated with Salesforce | DocuSign | Google Spreadsheets & other Google Suite Applications | Google BigQuery | SQL (Structured Query Language)| Tableau | R (RStudio Cloud)| Atlassian.com Confluence | Adobe Acrobat Sign Add On(s): • HubSpot Revenue Operations Certified by HubSpot Academy (Rev Ops) • Google Data Analytics Professional Certificate by Google via Coursera • Salesforce Sales Operations Professional Certificate by Salesforce & Pathstream via Coursera (Sales Ops) • Business Administration Specialist Superbadge, and Ranger Rank Holder on Trailhead by Salesforce • Lean Six Sigma Green Belt Certified • Study Abroad Program from the United States • PGDM (Marketing) Personal Front - Glimpse: • Possess the hunger to learn and explore with a constant urge to reach the best possible outcomes along with an inclination toward deadlines, rush, and pressure • The very thought of being someone who is capable of providing novel solutions to society at large, thereby leaving a lasting imprint on people\'s minds, seems fascinating to me • Have always been a curious kid with an inclination toward self-awareness and continuous improvement • Possess big-picture and detail-oriented thinking I am also reachable at - Medium and Twitter. Feel free to drop in a note to connect on LinkedIn or write to me at :)|For URLs, please check the Contact Info section|

Experience

  1. Renewal Manager - Customer Success Apac

    Coursera

    Feb 2023 — Present · Gurugram, IN

    As the Renewal Manager - Customer Success, I work at Coursera - one of the largest online learning platforms in the world, with the purpose of transforming lives through learning by providing universal access to content and credentials from the world’s best universities and corporations.

Education

  • Central Board of Secondary Education

    High School

    2009 — 2010

  • Trailhead by Salesforce

    Salesforce

    2021

  • Ottawa University

    Study Abroad Program, Servant Leadership and Value Systems & Professional Ethics, 4.0 | (Out of 4)

    2018 — 2018

  • Amity University

    Bachelor of Business Administration (BBA) - General, 7.61 (cgpa) & 8.76 (sgpa) | (Out of 10)

    2012 — 2015

  • Central Board of Secondary Education

    Intermediate, Physics, Chemistry, Mathematics and Entrepreneurship

    2011 — 2012

  • DURGADEVI SARAF INSTITUTE OF MANAGEMENT STUDIES, MUMBAI

    Post Graduate Diploma in Management (PGDM) - General, 7.97 (cgpa) & 8.80 (sgpa) | (Out of 10)

    2017 — 2019

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Srishti Arora — Renewal Manager - Customer Success Apac at Coursera in Gurugram, IN | Unifers