Sriram Sethumadhavan
- Role
- Business Development Cloud Practice Leader Cx Transformation Leader at Tata Consultancy Services
- Location
- Edison, NJ, US
- LinkedIn followers
- 500 followers
Experience
Business Development Cloud Practice Leader Cx Transformation Leader
Dec 2013 — Present
TCS AWS Business Unit Conversational AI| Cloud based Contact Center(CPaaS)| ChatBots | Customer Experience Transformation | Omni-Channel Communication| AWS Cloud Transformation | Conversational AI | Amazon Connect |AWS Lex| SFDC SCV| Kore.Ai |Twilio Flex Responsible for Solutions, Sales and Delivery for TCS AWS Business Unit helping customers across North America with IT and business transformation solutions.
Skills
- Strategic Sourcing
- IT Strategy
- Solution Architecture
- Sas
- Pre-Sales
- Requirements Gathering
- Project Portfolio Management
- Global Delivery
- Business Objects
- Solution Development
- Resource Management
- Sdlc
- IT Recruitment
- P&C Insurance
- Outsourcing
- Software Project Management
- Technology Management
- Mentoring
- Pl/Sql
- Business Intelligence
- Delivering Results
- General Insurance
- Informatica
- Project Delivery
- IT Service Management
- Vendor Management
- Offshoring
- Management
- People Development
- Requirements Analysis
- Project Management
- Business Analysis
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