Viji Srinivasan

About Viji Srinivasan

Dynamic and energetic senior management professional with diversified experience in technical and services background. Accomplished in leading programs from concept to launch across the company with strong focus on product development and quality. • Experienced in leading strong global cross-functional teams in Engineering, Program management and Customer engagement areas with insight and executive presence. • Hands on experience in working on AI/ML, security, cloud, data center, storage products in both enterprise and service provider segments.• Have led and managed customer escalations and worked with engineering, product management and field teams to resolve customer issues and ensure customer success.• Proven experience in the delivery of complex large-scale hardware/software projects including NPI products.• Deep knowledge of QA and software technologies including software release management.• Championed quality initiatives and enabled processes, metrics and reporting for business units & across products.• Influencing individual with excellent communication, presentation and execution skills.• Built a successful partner engineering team and new engagement models with outsourcing companies.SpecialtiesCustomer Success, Quality Assurance, Software, Predictive Analytics, Agile Methodology, Change Mgmt, Project Management, Customer Escalations, Customer Support, Six Sigma, Process & Product Quality, Software Release management, Software Development Life Cycle, New Product Introduction,Customer Satisfaction, Offshore development, Budgeting & Scheduling, Dev Ops

Experience

1. Sr Director, Technical Programs

   Nutanix

   May 2018 — Present

   Lead the overall delivery of new features for the Hypervisor and Cloud operations team. This role spans multiple geographically dispersed teams and covers duties from project initiation to completion. Responsibilities include planning, resourcing, budgeting and execution of cross-functional complex features. Have delivered key features in the area of live migration, security, resource management, replication etc in generally available releases. Other areas of responsibilities include- Define and track metrics for continuous improvements at various Quarterly Business Reviews- Lead end-end product integration demos for deploying new features in data center environments- Collect product requirements from customer facing teams, translate them into product features, and track their implementation progress- Address customer escalations, Security CVE\'s, New Product introductions and critical account escalations that are time critical in patch releases- Manage and mentor program managers in the team.

Education

• Santa Clara University

  MS

Skills

• Six Sigma
• Internet Protocol Suite (Tcp/Ip)
• Agile & Waterfall Methodologies
• Program Management
• Cross-Functional Team Leadership
• Cloud Computing
• Agile Methodologies
• Cisco Systems Products
• Testing
• Quality Assurance
• Tcp/Ip
• Cisco Ios
• Technical Leadership
• Business Process Improvement
• Networking
• Software Project Management
• Customer Relationship Management (Crm)
• Cisco Technologies
• Snmp
• Pmp
• Big Data Analytics