Srini Vasan
Data Analyst📊 |MySQL |Power BI | Advanced Excel | Data Visualization| ETL | Data Cleaning | Turning Complex Data into Strategic Insights
- Role
- Senior Support Engineer at Kmi Business Technologies Pvt. Ltd
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Srini Vasan
With over five years of experience in the tech support domain, my mission is to deliver…
Experience
Senior Support Engineer
Kmi Business Technologies Pvt. Ltd
Dec 2024 — Present · Chennai, IN
Led training sessions for internal staff members, boosting their technical knowledge and skills in key areas of expertise.Resolved critical technical problems for clients, improving overall customer satisfaction.Delivered exceptional customer service by addressing user inquiries promptly and professionally.Evaluated new technologies for potential implementation in the company\'\'s support strategy, improving overall effectiveness of the team.Implemented proactive monitoring systems to identify potential issues before they escalated into major problems.
Education
K.L.Nagaswamy polytechnic
Diploma of Education, Electrical, Electronics and Communications Engineering
Annamalai University
Bachelor's degree, Information Technology
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