Srinivasan S.

About Srinivasan S.

I am a Senior Techno-functional IT Transformation and Change Leader. I am currently serving as the Executive Director (ED) – Global Service Manager at UBS Securities India Private Limited.Being a part of the growing Business Consulting and Digital Transformation Practice, I serve as a key part of ensuring the successful adoption and implementation of digital strategies and business solutions that transform the client’s operations.I bring a mix of capabilities in both business and technology. I have excelled in applying change management processes and tools to create strategies to support adoption of the changes required by digital projects or initiatives. I have demonstrated track-record of conducting impact analysis, assessing change readiness and working with key stakeholders at all levels.With 2 decades of experience across B2B and B2C in core banking & investment banking, I have out shined delivering of engagements of all sizes, from inception through to completion. Drawing from expertise across commercial and cultural sectors, working collaboratively with colleagues, managing teams, forging close relationships, I have shaped and driven organizations\' digital transformation. I assist organizations to be at the front of becoming a truly digital organization.Let’s connect and discuss further on how my expertise and decades of experience can help your organization!

Experience

1. Executive Director (Ed) Global Service Manager

   UBS

   Jul 2019 — Present · Airoli, IN

   UBS is the world’s largest and only truly global wealth manager. Here, we provide financial advice and solutions to private, institutional and corporate clients worldwide. Headquartered in Zurich, Switzerland, UBS is present in all major financial centers worldwide.As an Executive Director (ED) – Global Service Manager, India my role here is to drive Financials, Business Communication, End-user experience, Service Management Plan and Service Level Management. I serve as a value-added partner and trusted advisor to the company, founders and all stakeholders.I am focused on bringing incollaborative effort between emerging markets and end-user services to drive various “Best-In-Class End User Experience” efforts in India. I support the growth objectives by creating investment vision that drives relationship retention and growth. I am currently working on evolution into the Technology Operations Center 2.0 model by working directly with EUS and TOC MCs toward developing and managing a technology support service.