Srinivas Sreekumar
AVP-IT service management, Infosys | Leading technology and process change| Leading People
- Role
- Associate Vice President at Infosys
- Location
- Pune Division, MH, IN
- LinkedIn followers
- 500 followers
About Srinivas Sreekumar
Achievement-driven professional targeting assignments in IT Service Management / Infrastructure Management with an organization of repute in IT industry.• A growth-oriented professional with nearly 25 years of rich experience in IT Service Management / Infrastructure Management and Technical Support in IT industry• Showcased excellent aptitude in scaling and directing projects and managing service delivery in accordance with SLAs• Experience of managing IT operation of an entire location with approx. end users spread across three different premises• Constantly up for new challenges and finding amicable resolution • Experience in Project Management / Setting up new IT infrastructure / Premises at both India as well as Overseas locations
Experience
Associate Vice President
Jan 2024 — Present · Pune, IN
Heading IT operations for multi location infrastructure. AI/ML and Automation practices, ITSM processes, IT New Infra Build, Global IT helpdesk and Global Enterprise NOC.
Skills
- Solution Architecture
- Unix
- Program Management
- IT Strategy
- Bcms
- Team Management
- Functional Requirements
- Agile Methodologies
- Management
- Service Delivery
- Itil
- Database Administration
- Vendor Management
- Enterprise IT Infrastructure
- Oracle
- Requirements Analysis
- Project Management
- IT Infrastructure Management
- Project Governance
- Blackberry Enterprise Server
- IT Service Management
- IT Service Delivery
- Enterprise Architecture
- Business Continuity Planning
- Itil Service Strategy
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