Srinivas Rayudu
Director - Service Delivery | IT Strategy and Leadership | Delivery & Program Management | IT Infrastructure, Datacenter & Cloud, Network, Security, EUC | Automation, Innovation, AI/Gen AI | Transformation and Transition
- Role
- Director - Service Delivery, Cloud, Infrastructure and Security Services at Zensar Technologies
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Srinivas Rayudu
Over 25+ years of diverse IT leadership & transformational experience serving global…
Experience
Director - Service Delivery, Cloud, Infrastructure and Security Services
May 2025 — Present · Hyderabad, IN
Responsible for Service delivery for Cloud, Infrastructure, and Security services tailored for BFSI clients globally. • Cultivating strong client relationships, account mining, delivery led growth, managing Account Financials, Profit and Loss, Operational efficiency initiatives and ensuring customer satisfaction through innovative solutions. • Spearheaded transformation and automation initiatives utilizing NextGen Technologies and AI tools, driving significant improvements in service delivery.
Education
Osmania University
Master's Degree, Computer Applications
1995 — 1998
APRS-Appala Raju Gudem,W.G.Dt
High School
1984 — 1989
Skills
- Problem Management
- IT Strategy
- Software Development Life Cycle (Sdlc)
- Software Project Management
- Itil
- IT Outsourcing
- Enterprise Architecture
- Service-Level Agreements (Sla)
- Program Management
- Contract Management
- Vendor Management
- Data Center
- IT Security Operations
- Sla
- Itil Certified
- IT Service Management
- Change Management
- Datacentres
- Service Delivery
- Global Delivery
- Incident Management
- IT Operations Management
- Sdlc
- Solution Architecture
- Pre-Sales
- Service Management
- Transition Management
- Oracle
- Requirements Analysis
- Service Level Management
- IT Infrastructure Operations
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