Srinivas Rao
Global Leadership| Amazon(Prestigious \"Door desk award\" holder)| Ex- American Express & Capgemini
- Role
- Senior Manager, Global Scaled Solutions at Amazon
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
General Business & ManagementView LinkedIn profile
About Srinivas Rao
Experience spread over 16+ years in the ITES, BPO, Banking Telecom, E commerce, Vendor…
Experience
Senior Manager, Global Scaled Solutions
Apr 2025 — Present · Seattle, WA, US
Education
B.M English medium school
MBA
Skills
- Business Process Outsourcing (Bpo)
- Service-Level Agreements (Sla)
- Strategy
- Program Management
- Leadership
- Service Delivery
- Business Analysis
- Customer Relationship Management (Crm)
- Vendor Management
- Management
- Contact Centers
- Call Centers
- Team Management
- Outsourcing
- Project Management
- Performance Management
- Bpo
- Business Process Improvement
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