Srinivas Pallem
Senior Program Manager @Wipro
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WORK HISTORY
Senior Program Manager @Wipro
US
Accomplished IT Professional, Project Manager offering over 6 years including 2 years of International (USA/Canada) exposure.Handled people responsibilities including performance management, productivity improvement, talent retention, career planning & development. Managed third party relationships and issues/escalations at middle level customer base, release management, E2E program ownership with a blend of strategic & operational delivery. Responsible for resource planning, SOW, tracking invoices & POs, controlling defects, SLAs, collection of metrics and process improvement (Six Sigma/Lean).Contact centre applications(Cisco ICM), project management, quality process, business process analysis & management. Certified Six Sigma Green Belt with proven track record in continuous process improvement ie service release cycle time reduction
EDUCATION
Modern School
school, Primay school
Malnad College of Engineering
BE, Electronics & communication
Indian Institute of Technology, Madras
Wireless Project, Worked in wireless R & D dept
SKILLS
ABOUT SRINIVAS PALLEM
A dynamic professional with over 20 years of experience including 11 years of…
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