Srinivas G

Certified Six Sigma MBB, Lean Practitioner & Certified \'Quality Examiner\'

Role
AVP - Process Excellence at HDFC Life
Location
Hyderabad, TG, IN
LinkedIn followers
500 followers

About Srinivas G

Digital Projects & Business Excellence professional with over 20+ years of successful experience in field of Quality, Project Management, Operations, Customer Service & Digital Transformation with leading companies. I have led both process & technology enabled improvement initiatives across customer service, sales, digital innovation, web & mobility applications, RPA & AI, Chat bots etc. A delivery and solutions oriented professional, team player, self-motivated, strong stakeholder management skills and adaptability to collaboratively work across cultures and locations. Promoted the quality concepts on behalf organizations, submitted case studies & won many awards in prestigious forums like Kaizen Institute, QCI - D L Shah, Graham Bell, ISQ, IMC RBNQA, QCFI, SKOCH, Finnoviti, QIMPRO, BFSI, Frost & Sullivan, NIQR & AOTS etc.Core Competencies: QMS, Certified Business Excellence Assessor, Certified Six sigma & Lean, ISMS, RPA & AI, Project Management, Program Management, Stakeholder Management, Continuous Improvement, Business Process Modeling, Process Re-engineering, Process Automation, Process Assurance & Control, Business Analysis, Risk Management, Service Delivery, 5S & Workplace Management

Experience

  1. AVP - Process Excellence

    HDFC Life

    Oct 2023 — Present · Hyderabad, IN

Education

  • Kakatiya University

    M.Sc., Computer Science

    2002 — 2004

Skills

  • Business Analytics
  • Change Management
  • Quality Control
  • Customer Service
  • Vendor Management
  • Team Building
  • Management
  • Kaizen
  • Program Management
  • Process Management
  • Quality System
  • Leadership
  • Data Analysis
  • Six Sigma
  • Quality Auditing
  • 5s
  • Project Management
  • Problem Solving
  • Operations Management
  • Lean Manufacturing
  • Transaction Processing
  • Training

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Srinivas G — AVP - Process Excellence at HDFC Life in Hyderabad, TG, IN | Unifers